Frequently Asked Questions

Browse products, add them to your cart, and proceed to checkout. You’ll need to log in or create an account to complete your purchase.

Yes! Visit the Start Selling page to register as a vendor and begin listing your products.

We accept M-Pesa, credit/debit cards, and bank payments. All transactions are secured for your protection.

Delivery times vary based on your location and the seller. Most orders are delivered within 1–5 business days.

You can request a return or refund through your account. Review our Refund Policy for details.

1. How do I place an order on Isokoni?